Frequently Asked Questions
Everything you need to know about your beauty essentials.
Are your beauty products authentic?
Yes, FridayCharm guarantees that 100% of our products are sourced directly from authorized distributors or the original manufacturers. We strictly prohibit counterfeit items.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.
What is your return policy for skincare items?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
Currently, FridayCharm ships to select countries. You can view the full list of available shipping destinations and calculated rates at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.
How can I check the expiration date of my product?
Most beauty products feature a Period After Opening (PAO) symbol, which looks like an open jar with a number and the letter 'M' (e.g., 12M), indicating how many months the product is good for after it is first opened.